Gigawork

Augmented
human intelligence
workflows for your business

Gigawork helps you build agents that empower your staff and managers rather than replacing them.

9:41
GigaworkAO
Riverside Clinic
Hello, Ada
Handled today
128
across 4 agents
Awaiting a reply
6
the oldest 4 minutes ago
Taken over by team
3
by 2 team members
Agents active
3
1 paused
Conversations this week
342
new conversations
298
the 7 days before
+15%
compared with the 7 days before
Fri
Sat
Sun
Mon
Tue
Wed
Thu
Agents
Bookings agent
WhatsApp
Active
Enquiries agent
Email
Active
Intake agent
Messenger
Active
Order follow up
SMS
Paused
Dashboard
Conversations
Agents
Data
WhatsApp
Messenger
Instagram
SMS
Email
Chat
What we do

Automate the routine parts of your work.

An agent handles the back-and-forth so your team doesn't have to. It asks the right questions, follows up when something is missing, and records everything along the way.

  • Asks the right questions and collects what each step requires
  • Follows up when something is missing
  • Records the result for your team
  • Handles several workflows at once, even for the same person
JK
James K.
WhatsApp
Agent active
Training session went well. 12 people attended.
09:14
Thanks. Which location was this?
09:14
Main office, finished around 3pm.
09:15
Were there any issues to report?
09:15
No, everything went fine.
09:16
Training report saved
Your Agents

Custom built to your specifications.

You are in control. Describe the work, upload your documents, and Gigawork generates a tailored agent. You can review the chats, take control of the conversation, or turn off at any time.

1

Select your activities

Select the type of business or organization you run, and the activities you want an agent to handle.

Appointment scheduling
Daily reporting
Order tracking
Staff coordination
2

Describe the work

Say how your business does each activity, and upload the documents the agent should work from.

procedures.pdf
service-guide.pdf
3

Review and activate

Check what Gigawork proposes, turn off anything you do not want, and activate when ready.

Activities confirmed
Documents attached
Channel connected
Ready to activate
Procedures manual
How your business handles each type of work
In use
Staff handbook
Rules and expectations for your team
In use
Training guide
Materials your staff work from
In use
Service terms
What your agent can and cannot commit to
In use
Your documents

Grounded in your data.

Your agent works from the documents you already use. Upload your procedures, guides, and policies, and the agent answers based on what you have on file.

Your Channels

Meet people where they already are.

Agents work through chat or through popular messaging platforms.

Bookings agent
Connected to four channels
Active
WhatsApp
Connected
Messenger
Connected
Email
Connected
Chat
Connected
SMS
Not connected
Your Dashboard

See and manage everything in one place.

You manage your agents from a dashboard. See every conversation, change how your agent works, and step in when you need to.

  • Pause and resume any agent at any time
  • Set the rules your agent follows, and add your own
  • See the reasoning behind what the agent did
  • Take over a conversation yourself and hand it back when done
  • Set how hard the agent pushes to get work done
Gigawork
DashboardConversationsAgentsData
Riverside Clinic AO
Hello, Ada
Handled today
128
Awaiting a reply
6
Taken over by team
3
Agents3 active1 paused
Bookings agent
WhatsApp
Active
Enquiries agent
Email
Active
Intake agent
Messenger
Active
Order follow up
SMS
Paused
MemberRoleBusiness
AO
Manager
Full access
Owner
All
SK
Supervisor
Can manage and configure
Manager
Two
RT
Staff member
Can reply and take over
Responder
One
JL
Analyst
Can view only
Viewer
One
Your team

Give people the access they need.

You can add team members and give each one a role that controls what they can see and do. One account can manage more than one business.

Our commitment

Your data stays private.

Your data is kept separate from every other account. It is encrypted, and you can delete it at any time.

Kept separate

Your data is kept separate from that of every other business on the platform.

Encrypted

Your documents, conversations and records are encrypted.

Yours to delete

You can delete your data whenever you choose.

Build an agent for your business

Tell us what you want and we'll help you design it.

support@gigawork.app